Progressive’s app has 3.4 stars in the Apple App Store and has the same functions as most other providers’ apps: You can report a claim, pay your bills, view your policy, get in touch with an agent, and request roadside assistance. However, out of over 600 current ratings, many users complain that the app is buggy and isn’t easy to use. If mobile access is important to you, Progressive may make a stressful process even more frustrating.
Location-specific discounts are different for every company, but most will list at least one or two universal discounts that apply regardless of location. Farmers doesn’t list any of these; this means that you may or may not qualify for discounts, depending on your location. To find out if you’re eligible for any, contact a Farmers agent in your area.
Farmers has a well-rated mobile app, with 4.8 stars and over 2,000 ratings in the Apple App Store. Users praise its convenience and intuitive design. Your insurance information is easily accessible, and Farmers’ mobile app gives you the contact information for your agent, so you can get human help quickly (even if you’re offline). And if you’d like to eschew phone conversations, Farmers allows you to file a claim through the app itself.
The amount of insurance your RV requires will mainly depend on the type of motorhome or towable you own, how often you use it, and whether you plan to reside in it for six or more months out of the year. There are two types of recreational vehicles, the towable trailer and the motorhome, which falls into three categories: Class A, B or C motorhomes. Class A motorhomes are the largest and tend to be the most expensive. They often include luxury features, customized amenities, and permanent attachments that may require additional protection. Class B vehicles are the smallest type of RV, also known as “camper vans,” and are generally much cheaper to insure than larger motorhomes. Class C vehicles are a hybrid of Class A and B.
We evaluated each company’s track record with its customers by looking at the available complaint data on online regulatory organizations' pages and by searching for company pages on independent consumer review websites such as the Better Business Bureau. Some companies also provide unfiltered reviews on their own websites, helping to give greater insight into customer satisfaction rates.