Let's use the aftermath of a major storm to illustrate the differences between collision and comprehensive. Within that storm, let's consider two hypothetical events: First, a heavy telephone pole was blown down and fell on your truck, or second, you swerved to avoid a falling tree and wound up crashing into a guardrail. In the first event, you couldn't control when or why a tree fell on your car. This kind of accident would get reimbursed under your comprehensive policy. In the second situation, you were driving the car and ultimately swerved into the guardrail. This makes it a collision, and collision insurance pays for the damages.
Reviews.com makes money through affiliate partner links: If you click on a link, we may earn a commission. Our writers and editors create all reviews, news, and other content to inform readers, with no influence from our business team. Learn more about how we make money. We take pains to ensure our site is accurate and up to date, but some information might be different than what you find by visiting a vendor website. All products are presented without warranty.
Though Safeco’s app boasts a high 4.7 rating with over 5,000 ratings in the Apple App Store and an average 4.1 rating in Google Play, the reviews tell a different story. The most common complaint is that the app simply redirects you to the Safeco website, which is poorly formatted for mobile use. Many reviews also report that the app routinely crashes, which frustrated customers enough that they deleted the app and used their computers to access the Safeco website. The company has responded to say that it is actively working on improving functionality and adding offline features, but in the meantime, it’s likely that using the app is a frustrating experience.
Usually, when people think of RVs, the first thing that comes to mind are the typical campervans packed with small appliances and elevated roofs, or the spacious and luxurious Class A motorhomes that cruise America’s Interstate Highways. While these are amongst the most popular RV models, RVs come in many shapes and sizes, and some are even designed just to store belongings, with no sleeping quarters or mini fridges in sight. However, RVs oftentimes include amenities such as cooking equipment and storage space. They can be self-motorized or towed behind a vehicle.
State Farm boasts a solid score in J.D. Power’s Customer Claims Satisfaction rating among our top picks (three out of five) and sits above industry average. That means that once you do file a claim, you can expect a smooth experience. If a positive customer experience is especially important to you, State Farm is likely to deliver superior service.
Both part-timers and full-timers can find coverage geared towards their type of RVing. Part-timers can opt for Progressive’s vacation liability coverage, which offers up to $10,000, with an upgrade of up to $500,000 if someone is hurt in or around their RV while they are on vacation, and emergency expense coverage, which provides $750 for transportation and hotel costs plus meals, again, if they are on vacation. Full-timers can enhance their coverage with Progressive’s full timer’s personal liability, replacement cost of personal effects, and total loss coverages.
A quick look at the company’s page on the Better Business Bureau shows just how satisfied consumers are with its customer service. Most insurance companies display a large amount of negative feedback online—it comes with the territory—National General, however, enjoys largely positive customer reviews and averages fewer complaints than many of its competitors. Baby Boomers highly value good customer service, and this level of satisfaction with National General can also be seen on other online review outlets.
To ensure that providers’ financial affairs were up to snuff, we looked at independent evaluations from insurance rating and credit rating agencies A.M. Best, S&P Global, Moody’s, and J.D. Power. While each agency has its own rating scale, we required companies to have A or “above average” ratings from all four — solid indications that companies are in great financial health. Acquiring ratings from all four agencies also indicates that companies care enough about their business’ reputation to apply for these voluntary review processes. For an industry that’s centered around the principle of being there when you need help most, we found this focus on transparency to be the mark of a good provider. Smaller companies like Good Sam or National Interstate may provide seemingly better discounts, but they tend to only submit themselves for review to one or two agencies.
Getting an insurance quote on RVInsurance.com is a fast and uncomplicated process. Users only need to input their zip code to start so that the company can verify if they are in one of the 48 continental states where it can provide them with quotes. Then, it’s a matter of providing some personal and vehicle information, choosing from any available discounts, and getting a final rate.
Still, regardless of whether your state requires you to have an RV insurance policy, it’s always best to have one if you plan on living in your RV full-time to protect yourself and your vehicle against any damages and covered losses. On the other hand, if you plan on using your RV seasonally or for short trips, then liability coverage might be enough.
Good Sam shows an outstanding number of positive reviews on Birdeye, a platform which the company uses in order to get first-hand customer feedback that is both relevant and reliable. On the platform, customer satisfaction relating to its products and services hovers at around 96%. The company is also accredited with the Better Business Bureau, where it currently holds an excellent A+ rating.