As with our other large insurance providers, Nationwide has a mobile app that allows you to file a claim, pay your bill, and view your insurance card. However, while it currently has a 4.2-star rating on the Apple App Store, its Google Play rating sits at a mediocre 3.5. Many users complain that several of the app’s features malfunction and need attention from developers. If you’re trying to file a claim after an accident, you don’t need the additional stress of a poorly functioning app, even if it’s free. While the app’s capabilities may improve over time, it’s best to stick with providers like Allstate if mobile app functionality is important to you.
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A quick look at the company’s page on the Better Business Bureau shows just how satisfied consumers are with its customer service. Most insurance companies display a large amount of negative feedback online—it comes with the territory—National General, however, enjoys largely positive customer reviews and averages fewer complaints than many of its competitors. Baby Boomers highly value good customer service, and this level of satisfaction with National General can also be seen on other online review outlets.
When judging coverage and benefits, we singled out RV insurance carriers that offered extensive and flexible coverage options. To be considered for our list, companies had to provide all the traditional insurance protection, as well as a healthy amount of RV-specific options. Most RV insurers offer liability, personal injury protection (PIP), collision, underinsured or uninsured motorist, and comprehensive coverage. Other types, such as full-timer and Mexico coverage, vary in availability from company to company.