We evaluated each company’s track record with its customers by looking at the available complaint data on online regulatory organizations' pages and by searching for company pages on independent consumer review websites such as the Better Business Bureau. Some companies also provide unfiltered reviews on their own websites, helping to give greater insight into customer satisfaction rates.
For this review, we focused on national providers and left out any companies that only insure RVs locally. Odds are, national insurers are able to provide coverage no matter where you are in the U.S., and they are more likely to have the financial strength to support you. If you’re trusting a provider to come through when you’re most in need, it’s reassuring to have a company with years of experience and a history of financial success at your back.
The coverage options that Good Sam’s Full Time RV Insurance provides include but are not limited to: personal liability, which is similar to vacation liability and pays for injuries that happen around the RV or on the customer’s property; medical payments to others, which covers the costs of medical expenses incurred by those who are injured while visiting the RV and/or the property around it; personal belongings coverage, which provides up to $3,000 of full replacement cost coverage at no extra cost; and an emergency expense allowance, which covers the costs of food and lodging if the customer is ever involved in a covered claim more than 100 miles from their home.
The main difference between collision and comprehensive coverage comes down to the question of what the driver controls. Collision insurance will cover events within a motorist's control or when another vehicle collides with your car. Comprehensive coverage generally falls under "acts of God or nature," or things that are typically out of your control when driving. These can include events such as a spooked deer, a heavy hailstorm, or a carjacking.
While not as highly rated in the Apple App Store as apps from Farmers and Allstate, users note that State Farm’s 4.2-star app doesn’t have significant issues with functionality. You’ll be able to view your policy, request roadside assistance, and file a claim. You won’t find more personalized features like Allstate’s QuickFoto capability, but this more basic functionality means that it offers a more straightforward experience for anyone who isn’t particularly mobile-inclined.
Admittedly, we originally approached this topic with the traditional opinion that RVs were mainly of interest to retirees, the baby boomers who enjoy spending their post-work life experiencing the great outdoors. While this segment of the population has long been the backbone of the RV industry, the new trend of working remotely while traveling is attracting much younger consumers to the RV lifestyle.