We evaluated each company’s track record with its customers by looking at the available complaint data on online regulatory organizations' pages and by searching for company pages on independent consumer review websites such as the Better Business Bureau. Some companies also provide unfiltered reviews on their own websites, helping to give greater insight into customer satisfaction rates.
Auto insurance premiums depend on the insured party's driving record. A record free of accidents or serious traffic violations typically results in a lower premium. Drivers with histories of accidents or serious traffic violations may pay higher premiums. Likewise, because mature drivers tend to have fewer accidents than less-experienced drivers, insurers typically charge more for drivers below age 25.
As with our other large insurance providers, Nationwide has a mobile app that allows you to file a claim, pay your bill, and view your insurance card. However, while it currently has a 4.2-star rating on the Apple App Store, its Google Play rating sits at a mediocre 3.5. Many users complain that several of the app’s features malfunction and need attention from developers. If you’re trying to file a claim after an accident, you don’t need the additional stress of a poorly functioning app, even if it’s free. While the app’s capabilities may improve over time, it’s best to stick with providers like Allstate if mobile app functionality is important to you.
For our top picks, we preferred online claim reporting capabilities (including mobile app options) for customer convenience, but we also wanted companies to offer easy access to real human support. Whether you want to have another person on the line throughout the whole process or prefer to keep things digital, a good insurance company offers you plenty of options for claims.
Policies typically use vague language when referring to acts of terrorism, but they are generally insured by the comprehensive portion of your policy. For example, if there is an act of terror and you need to make a claim on your car, that can only be made if you have comprehensive coverage. Since some circumstances are out of our control, comprehensive insurance is certainly important to have in your policy.
If you’re drawn to the minimalist and tiny home movement, or simply enjoy traveling for a living, you’re probably interested in buying an RV. Travel trailers are still the most popular and common RVs, with many families opting for the larger, bus-sized motorhomes. Whichever you decide, it’s beneficial to analyze your family’s individual needs and weigh the pros and cons.
Many baby boomers are doing the same: spending their retirement visiting national parks, historic landmarks, and exploring the country. Empty nesters and the 55+ crowd find that RV living offers both freedom and a strong sense of community. Contrary to the popular belief that RVers are constantly on the move, RV and manufactured home parks also serve as seasonal homes, with plenty of things to do to keep an active lifestyle.
Bus-conversion homes are a popular and fast-growing trend within the RV lifestyle. City buses, Greyhounds, and even school buses are highly sought after and, once renovated, become non-traditional RVs that fall into the Class A category. While bus renovation projects are becoming mainstream, they can be difficult to insure. Buses, especially school bus-converted homes or “Skoolies,” are considered more of a risk due to their weight and balance limitations. Vehicles originally built for mass transportation do not have the same axle and weight distribution as traditional RVs, which are designed for sleeping and carrying additional living necessities.
While State Farm’s website recommends speaking with an agent to see what discounts are available to you for motorhome insurance, it doesn’t list any universal discounts. It’s still possible to save on your premiums, but there’s less transparency about what you may qualify for. If discounts are important to you, it’s best to get clarity from a State Farm agent on what to expect before signing up.
Most of our top picks offer a slew of discounts, so be sure to check out each company’s available options. Typically, you’ll save money if you’re able to bundle your auto and RV insurance together. Some providers also offer discounts for having a membership to an RV club or completing RV training/safety courses. Additionally, many insurers consider you less of a risk if your RV is equipped with updated safety features like air bags, anti-lock brakes, and anti-theft devices. And remember: The fewer traffic violations you have, the lower your premium will be.
Usually, when people think of RVs, the first thing that comes to mind are the typical campervans packed with small appliances and elevated roofs, or the spacious and luxurious Class A motorhomes that cruise America’s Interstate Highways. While these are amongst the most popular RV models, RVs come in many shapes and sizes, and some are even designed just to store belongings, with no sleeping quarters or mini fridges in sight. However, RVs oftentimes include amenities such as cooking equipment and storage space. They can be self-motorized or towed behind a vehicle.
As long as a customer’s RV breaks down within 100 feet of the road, Progressive will pay to tow it to the nearest repair shop. It will also pay for any necessary labor done to repair it when disabled due to a mechanical or electrical breakdown, battery failure, insufficient fluid supply, flat tire, lockout, or wheel entrapment. This service costs nothing out of pocket and is available 24/7.
Basic coverage — which is required by law — offers you protection for personal injuries and damages to the vehicle, but it won’t cover extras like your belongings inside. If you live in your RV full-time, it might also be a good idea to invest in additional protection that covers your housing expenses or RV replacement costs. Before shopping around, draw up a list of necessary coverage options and make sure they’re offered by your prospective provider.
Collision coverage has a deductible, which is the amount you pay before your coverage helps pay for your claim. You can typically choose the amount of your deductible when you buy coverage. So, if you choose a $1,000 deductible and your car is later damaged in a covered accident, you'd have to pay $1,000 toward repair costs. Your collision coverage would help pay the rest, up to your coverage limit.
Lastly, National General has discounts that are aimed at attracting supporters and members of certain organizations. For example, active and retired General Motors employees, current employees of General Motors suppliers, such as Chevrolet, Hummer, and Pontiac, OnStar subscribers, and GM/GMAC customers are all eligible for discounts on their premiums.
While many companies require you to call in to file a claim, Allstate offers a myriad of options, so you can choose what’s most convenient for you. Whether you’re a registered Allstate customer or just using a guest account, you can file a claim through an online report, directly contact a local agent, or call in to the 24/7 customer service hotline.
The Good Sam Insurance Agency replaces any RV that is totaled or stolen in its first five model years with a new, comparable RV model. This stands even if the customer is not the original owner of the vehicle. After the first five model years, customers receive the full original purchase price toward the purchase of a replacement RV. This Full Replacement Cost Coverage option protects customer RVs from depreciation, potentially saving them thousands of dollars.