Over the nearly fifty years since it started offering its services to RV owners, the Good Sam Insurance Agency has prided itself on providing consumers an excellent customer experience. The company’s agents are extensively trained to ensure that every customer finds the type and level of coverage that best fits their RV lifestyle, but also that they get treated with the utmost respect and friendliness.
Lastly, National General has discounts that are aimed at attracting supporters and members of certain organizations. For example, active and retired General Motors employees, current employees of General Motors suppliers, such as Chevrolet, Hummer, and Pontiac, OnStar subscribers, and GM/GMAC customers are all eligible for discounts on their premiums.
All of the company’s agents are provided with ongoing education and training in order to stay up to date with the latest developments in the RV insurance industry. The volume of positive feedback on the Better Business Bureau and other third-party review aggregators attests to the satisfaction that most clients have with the company's service. Many clients express contentment with the company's quick and attentive customer service, in particular.
Location-specific discounts are different for every company, but most will list at least one or two universal discounts that apply regardless of location. Farmers doesn’t list any of these; this means that you may or may not qualify for discounts, depending on your location. To find out if you’re eligible for any, contact a Farmers agent in your area.
State Farm boasts a solid score in J.D. Power’s Customer Claims Satisfaction rating among our top picks (three out of five) and sits above industry average. That means that once you do file a claim, you can expect a smooth experience. If a positive customer experience is especially important to you, State Farm is likely to deliver superior service.
At InsuranceQuotes, we want to make buying and using insurance a more straightforward experience. Get started with our free quote finder to instantly find and compare the latest quotes for auto, home, renters, life, health, or business coverage in your area. If you’re unsure about the finer details of policies, coverage limitations or claims, check out the IQ Insurance Library’s comprehensive insurance guides and subject-specific articles written by our team of independent insurance experts.
Many of National General’s additional services are designed to save customers time after dealing with an accident. National General will pick up their damaged RV and bring customers a rental car after a claim is filed. Once the RV is repaired, National General delivers it directly back to them and takes care of returning the rental car. When facing a total loss situation, however, the company offers to refer customers to an expert who can search for the exact vehicle they want.
Many providers offer discounts as rewards for “good” customer behavior. Common ones include discounts for driving safely, paying your entire annual premium upfront, keeping your RV in storage for part of the year, switching from another provider, holding membership in an RV association, or taking an RV safety course. We noted if a provider listed generous discounts available to all customers. However, many discounts vary depending on location. To see if there are any specific to your area and to compare RV insurance prices, ask an agent.
We evaluated each company’s track record with its customers by looking at the available complaint data on online regulatory organizations' pages and by searching for company pages on independent consumer review websites such as the Better Business Bureau. Some companies also provide unfiltered reviews on their own websites, helping to give greater insight into customer satisfaction rates.