A quick look at the company’s page on the Better Business Bureau shows just how satisfied consumers are with its customer service. Most insurance companies display a large amount of negative feedback online—it comes with the territory—National General, however, enjoys largely positive customer reviews and averages fewer complaints than many of its competitors. Baby Boomers highly value good customer service, and this level of satisfaction with National General can also be seen on other online review outlets.
Over the nearly fifty years since it started offering its services to RV owners, the Good Sam Insurance Agency has prided itself on providing consumers an excellent customer experience. The company’s agents are extensively trained to ensure that every customer finds the type and level of coverage that best fits their RV lifestyle, but also that they get treated with the utmost respect and friendliness.
Many providers offer discounts as rewards for “good” customer behavior. Common ones include discounts for driving safely, paying your entire annual premium upfront, keeping your RV in storage for part of the year, switching from another provider, holding membership in an RV association, or taking an RV safety course. We noted if a provider listed generous discounts available to all customers. However, many discounts vary depending on location. To see if there are any specific to your area and to compare RV insurance prices, ask an agent.
Many baby boomers are doing the same: spending their retirement visiting national parks, historic landmarks, and exploring the country. Empty nesters and the 55+ crowd find that RV living offers both freedom and a strong sense of community. Contrary to the popular belief that RVers are constantly on the move, RV and manufactured home parks also serve as seasonal homes, with plenty of things to do to keep an active lifestyle.
Bus-home conversions are a rapidly-growing trend that several RV insurance companies are adapting into their policies. The type of bus, however, is a prominent deciding factor in coverage, since bus axles differ from traditional RVs and aren’t built to carry a certain amount of weight. Many RV insurance companies avoid school bus-converted homes, as they have a higher risk of rollover accidents. Also, your bus-converted home must be registered as a recreational vehicle for personal use to be eligible for RV-insurance. Depending on the state where you register your vehicle, it may require your bus to comply with several requirements and meet certain standards before registration. It’s important that you check with your local department of motor vehicles beforehand.
This coverage reimburses you for the cost of your rental car if your insured vehicle is in the shop or is unavailable due to an accident. You need to have comprehensive and collision on your policy in order to add rental car coverage. In certain states, Esurance offers CarMatch Rental Coverage®, which covers the rental cost of a vehicle comparable in size and body type to your regular ride.
Admittedly, we originally approached this topic with the traditional opinion that RVs were mainly of interest to retirees, the baby boomers who enjoy spending their post-work life experiencing the great outdoors. While this segment of the population has long been the backbone of the RV industry, the new trend of working remotely while traveling is attracting much younger consumers to the RV lifestyle.